WORDLIFE™ PAID COMMUNICATION DIAGNOSTIC
Executive Diagnostic for Leadership Friction, Decision Delays & Trust Gaps
PURPOSE
This diagnostic identifies how communication patterns are impacting leadership effectiveness, decision velocity, and organizational trust. It converts subjective perceptions into measurable signals that can be acted upon immediately.
HOW THIS DIAGNOSTIC IS USED
Completed by senior leaders (10–15 minutes)
Scored and interpreted by WordLife™ consultant
Followed by a 45–60 minute executive debrief
This is not a survey. It is a leadership mirror.
SECTION A: LEADERSHIP FRICTION (0–25)
Tick what applies. Rate each 1 (Rare) to 5 (Frequent).
Leaders misinterpret each other’s tone or intent
Meetings feel tense despite surface agreement
Feedback is softened to avoid conflict
Emails or messages are often misunderstood
Leaders express frustration privately, not publicly
Section Score: ____ /25
SECTION B: DECISION DELAYS (0–25)
Meetings end without clear decisions
Decisions are repeatedly revisited
Ownership of decisions is unclear
Leaders wait for consensus even when speed is required
Phrases like “let’s think about it” replace closure
Section Score: ____ /25
SECTION C: TRUST GAPS (0–25)
Public agreement hides private resistance
Honest disagreement feels risky
Difficult conversations are postponed
Commitment drops after meetings
Issues surface late rather than early
Section Score: ____ /25
SECTION D: COMMUNICATION CLARITY (0–25)
Instructions are interpreted differently by different people
Understanding is assumed, not confirmed
Messages are intentionally vague to stay polite
Priorities change without being clearly communicated
Clarifications happen after problems appear
Section Score: ____ /25
SCORE SUMMARY
| Area | Score |
|---|---|
| Leadership Friction | /25 |
| Decision Delays | /25 |
| Trust Gaps | /25 |
| Communication Clarity | /25 |
| TOTAL | /100 |
SCORE INTERPRETATION (Consultant Use)
0–30: Functional communication
31–55: Performance leakage present
56–75: Systemic communication breakdown
76–100: Leadership risk zone
EXECUTIVE DEBRIEF PROMPTS
Where is leadership energy being lost?
Which conversations create delay or resistance?
What remains unsaid that is affecting performance?
CLOSING INSIGHT
This score reflects communication load on leadership—not competence. Clear conversations reduce effort, friction, and time loss.
WordLife™ Communication Consultancy Fixing conversations before they break performance.
© WordLife™. All rights reserved.


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